MANAMA: Standard Chartered Bahrain yesterday launched a new mobile platform that offers “anytime, anywhere banking and a consistent online experience across laptops, tablets and mobile phones”.
Unveiling the platform during a Press conference at the Ritz-Carlton Bahrain, the bank’s top officials in the region led by regional chief executive for Africa and Middle East Sunil Kaushal said Standard Chartered Mobile adds more convenient functionality and improved navigation through user-friendly interfaces on the bank’s websites when using mobile devices.
“One of the centrepieces of the digitisation strategy, the app will be supported on our global-standard technology, with international standards of information security,” said Mr Kaushal.
The bank announced previously it will invest $3 billion in technology globally over three years.
“Africa and the Middle East region continue to benefit from this investment in digital channels and systems, enhancing our strategic focus, customer experience and security,” he added.
The bank’s retail banking group chief executive Karen Fawsett said, “We’re bringing the best in mobile banking to the region – consumers here are increasingly affluent and tech-savvy and they want convenient access to their bank, wherever they happen to be.”
Africa and Middle East regional head of retail banking Jaydeep Gupta said the bank was committed to the digital agenda that has been successfully implemented globally and would continue to invest in capabilities to deliver “increasingly efficient, cost effective and accessible banking.”
Standard Chartered Bahrain and GCC chief executive Dr Boutros Klink said, “Retail banking in Bahrain has been going from strength to strength.”
“In the past, the full range of services used to be available in branches and only part of it digitally. We want to have all our services available on digital channels. So whether clients choose to reach us via mobile, phone, Internet or the branch, they will get the same, convenient, seamless banking experience. Branch visits will be for high value-added meetings and advice.”
Bahrain head of retail banking Dalal Abdulla said through Standard Chartered Mobile, clients can check balances, transfer money and pay bills, all through their smartphones.
“They will have access to a unified mobile and online banking platform with consistency across mobile and online banking, with user names and passwords, beneficiaries, standing instructions and bill payees replicated across both channels.