MANAMA: Al Salam Bank-Bahrain has signed a memorandum of understanding (MoU) with the Bahrain Institute of Banking and Finance (BIBF), under which the BIBF will conduct a specialised training programme for the employees of the bank.
Titled Retail Banking Academy, the programme will include six months of comprehensive courses delivered by international instructors covering topics related to various banking functions such as customer service, salesmanship, handling customer complaints, staff leadership and management .