WITH reference to the opinion letter ‘Telecom tactics’ (GDN, September 22), the TRA would like to emphasise the importance of taking the time to read service agreements with telecom operators and fully understanding their rights and obligations before signing any of these agreements.
Once entering into a fixed-term contract with your service provider, you are obliged to remain in that contract until its duration ends or, if you wish to cancel your service for any reason, are still obligated to pay out termination fees as would be stated in the agreement you sign .