MANAMA: The Telecommunications Regulatory Authority (TRA) resolved 1,597 consumer disputes out of 1,604 in 2019, an 89 per cent increase from 2018.
Releasing latest statistics, the TRA said its consumer affairs arm determined that 60pc of all disputes received last year were related to mobile services, whereas broadband disputes made up 24pc, fixed line services 11pc, and 5pc to other disputes such as calling cards .