THE past two years of the Covid-19 pandemic has changed the way we access healthcare services.
Most of us have explored options such as tele health and online consultations, home delivery of medications and other home healthcare services.
People’s perception on how patients can be treated without visiting hospitals has also changed and they now have trust and confidence in home healthcare services.
Prominent GCC healthcare provider KIMSHEALTH has been serving patients since 2014 with its home care services brand Health at Home.
“Health at Home provides patients the option to access healthcare in the comfort and convenience of their homes without compromising on the quality of care,” said Royal Bahrain Hospital (RBH) chief operating officer Dr Ahmed Al Rashid.
The brand, which follows the best practices in providing care and maintains the highest international standards and protocols, has conducted more than 10,000 home visits so far.
“Service ranges from doctor visits, whereby our general practitioner doctor visits the home, performs a medical assessment and consultation, may recommend tests and create a treatment plan, or alternatively in some instances refer the patient to the required specialist,” he said.
“Our therapists also work with children who may benefit from rehabilitation at home in their familiar surroundings.”
Blood sample collections, both Rapid Antigen and RT-PCR testing, ECGs, cardiologist consultations and 2D Echo studies are also conducted at home.
Dr Al Rashid explained that a cross-section of the patient population can benefit from the service including elders, new mothers, busy individuals or someone who needs physiotherapy, adding that services cannot be provided in an emergency situation as there are limitations to the medical care that can be provided at home.
“Besides the safety, comfort and convenience for patients, home care services allow personalised care, faster recovery with less risk of hospital infections, cost saving from reduced hospital stay and relief for family and caregivers.
“We also do not provide services without a prescription or order from a physician, all in the best interest of our patients.”
Dr Al Rashid advises that people need not be concerned about infections when hospital staff visit their homes as they follow the strictest infection control protocols during visits, wear complete PPE kits and ensure proper counselling is provided to family members on how to maintain hygiene and infection control around patients.
He believes that these services are here to stay as they offer a convenient and comfortable option to patients for receiving care by professional healthcare team members without a compromise on the quality of care.
Dr Al Rashid added that KIMSHEALTH plans to expand its services and will be offering specialised packages for bed-ridden patients, digital health monitoring and programmes for chronic disease management.
The hospital accepts prescriptions/orders from all registered practitioners in Bahrain and if a patient has a prescription from his treating doctor for homecare services, they can call the dedicated homecare number 39419238, provide their details and book an appointment.
Operating hours are between 8am and 7pm.
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