Civil servants may be required to wear identification badges displaying their names and job designations if a new parliamentary proposal receives backing.
The same move also includes provisions mandating civil servants to introduce themselves by name and title when responding to phone calls, emails or other forms of communication.
The services committee will now review the proposal spearheaded by five MPs led by Strategic Thinking Bloc member Bassema Mubarak and approved during yesterday’s session.
The initiative replaces an earlier one, also initiated by the same group of MPs, which only required civil servants to identify themselves over the phone.
That suggestion was modified in favour of a broader and more comprehensive measure aimed at enhancing transparency and accountability within the public sector, according to the MPs.
“This proposal isn’t about micromanaging civil servants,” explained Ms Mubarak.

Ms Mubarak
“It’s about building trust and ensuring transparency between government employees and the public.
“Citizens deserve to know who they are speaking with, emailing or dealing with in any capacity.”
The MPs behind the proposal argue that obligating civil servants to wear badges and identify themselves in all forms of communication will promote professionalism and foster greater trust in public services in their written explanation associated with the proposal.
“Accountability starts with putting a name and face to every interaction,” said Ms Mubarak. “It’s a small step, but one that could have significant long-term impacts on improving service delivery and enhancing confidence in our institutions,” she added.
If approved, the government will need to implement it across all public departments and agencies.
This could involve significant logistical challenges, including the design and distribution of badges, training civil servants on the new communication protocols, and ensuring compliance.

Parliament in session yesterday
Parliament will discuss the services committee’s report at an upcoming session.
MPs hope it will set a new standard for public service, while critics remain wary of its potential implications, particularly costs.
“This is a step toward creating a culture of accountability and respect in our public institutions,” claimed Ms Mubarak. “It’s time to show the people that their voices matter and that those serving them are prepared to take full responsibility for their actions.”
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