Identity Card and Birth Certificate eServices will be amongst the first phase of transactions being rolled out as part of the unified ‘MyGov’ application.
The Information and eGovernment Authority (iGA) will be using the new MyGov mobile application for issuing and renewing ID cards, issuing replacement cards for lost and damaged IDs, and tracking ID card application status.
“The availability of these highly-utilised services in the app is a strategic move aimed at reinforcing digital transformation and facilitating easy access to government services for citizens and residents in Bahrain via a unified digital platform,” iGA statistics and population registry deputy chief executive Duaa Sultan Mohammed explained.
On average, these account for approximately 700,000 transactions, both in-person and online, which can now be done easily through the mobile application.
The application also allows users to view their birth certificates and the ID cards of their children under 18, as well as ID cards for domestic workers.
The MyGov application was recently launched by Interior Minister and ministerial committee for information and communication technology chairman Lieutenant General Shaikh Rashid bin Abdulla Al Khalifa.
It provides citizens and residents with secure, unified access to government services, using the revamped eKey 2.0 system, which features biometric authentication via facial recognition, enhancing security and user experience.
The first phase of the app covers 41 government services from nine different government entities, as well as display of official documents like ID cards, passports and birth certificates.
It is available for download from the Bahrain eGovernment App Store at bahrain.bh/apps.
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