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The Government Hospitals yesterday launched ‘Tammini’ (Reassure Me), a new electronic platform designed to strengthen communication between medical teams and the families of patients in intensive care units (ICUs), as part of ongoing efforts to provide comprehensive and patient-centred healthcare.
The platform is fully developed by nursing staff under the direct supervision of ICU nurses, reflecting integrated efforts to support digital transformation and improve the quality of healthcare services. The Government Hospitals noted that the platform helps reassure patients’ families and reduce psychological stress, while also limiting visits outside official hours and minimising repeated inquiries. This contributes to improving efficiency within ICUs and promotes effective communication between medical teams and families.
Tammini provides effective communication channels, enabling families to receive regular updates, make video and audio calls, exchange supportive messages and connect with physicians, in addition to accessing psychological and social support services.
The pilot phase of the platform saw significant engagement from both medical staff and families. More than 780 Tammini messages, 200 video calls and 77 voice calls were recorded, underscoring the need for such tools in critical care settings.
Plans were also announced to expand the platform’s use to all intensive care units and surgical departments with the aim to maintain communication with patients’ families during post-surgery and critical recovery periods.
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