Commercial establishments in Bahrain have demonstrated a high level of awareness and compliance with regulations, with inspectors registering 27,481 violations so far this year – a 22 per cent decrease compared to the same period last year.
The Industry and Commerce Ministry’s Inspection Directorate noted that violations have generally declined this year, including those related to storefront signage and consumer protection.
“Inspections in the first half of the year have shown positive outcomes,” the ministry said in a statement yesterday.
“This shows the efforts of both inspectors and commercial establishments in ensuring adherence to the kingdom’s rules and regulations.
“Around 18,714 commercial registrations (CRs) were found to be fully compliant, reflecting the high level of awareness among businesses.”
In total, inspectors conducted 32,986 field visits, as part of 1,442 inspection campaigns, 64 of which were held in co-ordination with other relevant agencies.
Around 27,481 violations have been recorded so far by the authorities, most of which they said were minor infractions. This represents a 22pc decrease compared to the same time last year.
Out of these, 1,814 were related to storefront signage, a 47pc decrease compared to 2024.
The commercial name on the sign must exactly match the name on the business’s commercial registration certificate, must be in Arabic and English, and must be clearly visible and not contain offensive or misleading drawings or photographs.
Additionally, around 990 violations were related to consumer protection, a 32pc reduction from last year.
Shops must be compliant with the Consumer Protection Law, which includes stipulations such as products and services must be safe for use, consumers are entitled to accurate information about products, and they can seek a refund, replacement, or repair if goods are defective.
The ministry added that they made 9,470 requests to remove or correct violations, which is a 15pc decrease compared to 2024.
Only 20 commercial establishments ended up with administrative closure due to violations.
Meanwhile, 110 cases were referred for legal action due to the submission of false documentation, eight of which were resolved amicably.
Thanks to efforts to develop communication channels with consumers, there was an increase in the number of responses and complaints received, reaching 10,413, which was an increase of 32pc.
The ministry urged people to support government efforts to combat illegal practices. Any complaints related to commercial violations can be reported to the Inspection Directorate through the government’s suggestions and complaints system, Tawasul.
Additionally, they can call 17111225 or send an email at inspection@moic.gov.bh.
The GDN reported last month that inspectors are out in full force to ensure retailers are following rules and regulations in an effort to combat price gouging, as demand for items such as stationeries and school bags at the start of the new academic year.
The ministry stated that a wide inspection plan was underway to monitor product quality, price fairness and availability to ensure diverse options for families.
It comes as part of the Consumer’s Friend initiative, which aims to support citizens and residents by ensuring quality products at fair prices.
nader@gdnmedia.bh