The Information and eGovernment Authority (iGA) and the Electricity and Water Authority (EWA) have announced that the Electricity and Water Services App will be officially discontinued starting from Thursday, following the successful integration and transfer of all its services to the unified MyGov app.
This step supports the commitment towards the government’s mobile apps merger plan, which aims at integrating existing government apps into three main platforms: MyGov app for individuals, Al Tajir app for businesses and investors and Bahrain app for visitors.
The electricity and water eServices now available on MyGov app include bill and connection fee payments, inquiries and payments for current and past bills, viewing of previous payments, consumption summaries, average consumption calculations and comparisons, and access to EWA service centre locations.
These are provided alongside a wide range of other eGovernment services, enabling users to complete their transactions easily and conveniently.
The iGA and EWA urged all citizens and residents yesterday to continue accessing electricity, water and other government services by downloading the MyGov app from the eGovernment Apps Store at bahrain.bh/apps, or by visiting the National Portal bahrain.bh or the EWA website, www.ewa.bh.
More information is available on the EWA Customer Service Centre at 17515555, or via submitting suggestions and feedback through the National Suggestions and Complaints System (Tawasul) or the Tawasul app.