The Information and eGovernment Authority (iGA) confirmed the continued availability of identity card, civil registration, address, and birth and death certificate services through digital channels, in light of current circumstances and as part of efforts to safeguard the wellbeing of citizens and residents.
Services can be accessed via the kingdom’s national portal, bahrain.bh, and through the MyGov application available on the government application store at bahrain.bh/apps.
The authority encouraged the public to use the available digital platforms to facilitate the completion of transactions.
The iGA noted that individuals who face challenges in using online services may access remote customer support. Appointments can be booked through iga.gov.bh to receive a scheduled video call with an authority representative for assistance.
The authority added that its customer service centres in Isa Town and Muharraq continue to provide services to citizens and residents daily during Ramadan from 8am to 2pm, subject to prior appointment booking. The self-service centre remains operational 24 hours a day.
For further information and enquiries, the public may contact the Government Services Contact Centre on +80008001, use the national suggestions and complaints system Tawasul or the Tawasul application, and follow the authority’s official social media accounts at @igabahrain for updates.
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