Manama: VIVA Bahrain has won the prestigious ‘Best Digital Service’ award at the Telecoms World Middle East Awards (TWME) 2016 held in Dubai.
The award was presented in recognition of the company’s great stride in developing new digital technologies for the increasingly connected customer base in Bahrain, VIVA said in a statement.
As a part of its vision to reshape the telecommunications landscape in Bahrain, VIVA took a leap in the digital world by launching Bahrain’s first connected smart digital solutions earlier this year, ‘VIVA Connected Life’. Not only did VIVA offer the innovative and advanced connected services for VIVA customers, but also to the Bahraini community at large with an aim to introduce a modern lifestyle, that’s healthier, safer and more sustainable.
Chief executive Ulaiyan Al Wetaid said, “We’re very proud of having ‘VIVA Connected Life’ internationally recognised for ‘Best Digital Service’. Backed by unrivalled experience, knowledge and vision, VIVA seized the market dynamics shifting towards online and digital solutions as an opportunity to drive Bahrain’s position as the region’s digital leader.”
“We look forward to continuing this positive development in the future and thank our customers who have assisted us in achieving this digital achievement,” he added.
The company’s victory at TWME Awards 2016 is the result of successfully integrating digital services into the Bahraini society by continuously providing value and innovation to customers.
The award adds to many international awards, which the company has won, including the ‘Best Customer Strategy’ at TWME Awards 2014, ‘Best Customer Experience Management Loyalty Programme’ at Middle East Call Centre Awards 2014 and ‘Best Brand’ and ‘Best Growth Strategy’ at the TWME Awards 2013.