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Role of new technologies highlighted

Bahrain Business
Wed, 06 Dec 2017
By Avinash Saxena


MANAMA: Emerging technologies such as blockchain will transform customer experience in the banking sector, enabling organisations to gain greater insight from customers’ data, Avaya announced at the WIBC. Blockchain could be used to transform how customer satisfaction is monitored by regulatory bodies, and how banks control identity management, amongst other innovations, Avaya told delegates at the event in Bahrain.

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