MANAMA: Six proposals by employees aiming at a better process, product or service offering, have been honoured by Ahli United Bank (AUB) under the innovate@AUB initiative.
During an award ceremony for the first edition of the initiative, AUB Group chief executive and managing director Adel El Labban said, “As an idea-driven bank, it is exciting to recognise forward-thinking colleagues who are driving positive change and moving AUB forward.”
The ceremony was held at AUB’s headquarters in Bahrain in conjunction with parallel ceremonies beamed live by video conferencing from sister banks in Kuwait, Egypt and the UK.
While all participants are winners through their pro-active contribution, said Mr El Labban, adding “The six prize winners of this pilot round should serve as an inspiration to all colleagues to be part of this sustained effort to contribute ideas, big or small, and to influence useful changes in a practical, well-considered manner.”
Innovate@AUB is an ongoing and open opportunity platform for all AUB staff to present new ideas and approaches.
Its first edition attracted over 90 entries across AUB’s regional network. Successful proposals were evaluated based on their originality, practicality, strategic fit and potential impact.
The winning entries targeted process improvement, business growth, enhanced customer service and improved risk management, such as introducing a more robust tool to gauge customers satisfaction, implementing a fully digitised process for a key retail product, setting up a collaborative inter-departmental platform to address customers needs as well as various upgrades to leverage the power and convenience of AUB electronic channels.
“This initiative is part of AUB’s ongoing plans to remain financially agile and digitally relevant as we continue to build on our strengths in adapting to the ever-changing banking landscape and in staying ahead of the competitive and technological curve,” said Mr El Labban.
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