Kuwait City: The Airline Passenger Experience Association (APEX) has given Kuwait Airways Company a five star rating for 2019.
The rating covers neutral point of views for clients, said the company in a press statement yesterday. It added that passengers on over one million flights rated about 600 international aviation companies from July 1, 2018 to June 30, 2019.
Among the evaluation’s categories are food and drink quality, Wi-Fi service, entertainment and seat comfort, it said.
Last week, the national carrier announced that it had recorded accuracy of flight arrival time at Kuwait International Airport by 93.9 per cent for August, compared to 88 percent in July.
The company said it came ninth in flight timing accuracy amongst 175 aviation companies in Europe, Africa and the Middle East, according to the UK’s Official Aviation Guide (OAG).
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