An Indian bureaucrat and his family, travelling from London to Berlin, were allegedly forced to get off a British Airways plane because their three-year-old son was crying.
Reports said the incident happened on July 23 when AP Pathak, an officer of the Indian Engineering Services, was on board with his family.
“Our son started crying and a flight attendant came and threatened to offload us if our kid doesn’t keep quiet and after a while, he called security and we were offloaded,” the officer was quoted as saying by news agency ANI.
Pathak said he has complained to civil aviation minister Suresh Prabhu alleging “racial discrimination” by the airline.
“I have given a letter to aviation minister Suresh Prabhu and EAM Sushma Swaraj and complained to British Airways but they have not replied yet. It was an act of racial discrimination. I request an apology and compensation for the harassment of an Indian,” Pathak told ANI.
The airline launched an investigation into the matter and has reassured that it takes such incidents 'extremely seriously'.
“We take such claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer,” a British Airways spokesperson said.