Kanoo Travel, the largest travel company in the Mena region, has started a new partnership with travel technology company, dcs plus.
This investment will further enhance the technological infrastructure, strengthen Kanoo Travel’s operational activity and help upgrade customers service.
Kanoo Travel will power its operations with TINA, a web-based travel ERP developed by dcs plus.
With an operational footprint that spans over an extensive network of offices in the Middle East and North Africa, Kanoo Travel aims to achieve greater control and efficiency through digitalisation.
This new partnership will enable Kanoo Travel to achieve greater control through seamless processes, reducing the operational costs and offering a best-in-class traveller experience at every touchpoint of the customer journey.
Furthermore, Kanoo Travel will leverage the state-of-the-art technology from dcs plus to optimise business processes, utilising smart analytics and data, which will be integrated across different platforms at group level for Bahrain, Saudi Arabia, the UAE, Oman and Egypt.
Kanoo Travel president Ali Abdulla Kanoo said: “At Kanoo Travel, we recognise that digital transformation is imperative. By forging such partnerships, we will be witnessing tremendous growth within the travel technology sector.
This collaborative environment will enable us to leverage dcs plus’ expertise to further advance our digitalisation journey. As we work to mould the future of the global travel industry, dcs plus is an excellent partner as we share similar industry values.”
Cristian Dinca, founder and CEO of dcs plus, said: “We are honoured to have one of the most trusted brands in the Middle East as our customer, since Kanoo Travel has always been one of the forward thinking and technology driven travel agencies from the region. We are excited to play our role in supporting their vision.”
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