Jazeera Airways has been recognised at the IDC CIO Excellence Awards, Kuwait, for Mission Barakah, a large-scale contingency operation launched to maintain air connectivity for Kuwait during the temporary closure of Kuwait International Airport earlier this year.
The award was selected from nominations across Kuwait and
recognises the innovation, leadership and operational impact demonstrated by
Mission Barakah, including the rapid deployment of technology solutions to
manage a complex operating environment.
Launched on 11 March 2026, Mission Barakah established
alternative operating hubs in Saudi Arabia and an integrated air-land corridor
connecting passengers with Kuwait. During the operation, Jazeera Airways
operated more than 1,500 flights and over 9,000 bus movements, providing around
200,000 seats across 27 destinations. The airline deployed 14 aircraft and more
than 500 employees.
Technology was central to the operation, supporting
coordination, operational visibility and real-time decision-making across
multiple locations. Jazeera Airways teams developed and deployed digital tools,
including the R2P Bus Monitoring System, which was created in five days to
track and coordinate bus movements. Enhanced operational dashboards and
data-driven tools were also used to support teams throughout the mission.
Barathan Pasupathi, Chief Executive Officer, Jazeera
Airways, said: “Mission Barakah was an extraordinary test of our people, our
systems and our ability to respond with speed and agility. Technology was at
the heart of that response, enabling our teams to rapidly adapt our operations,
connect multiple locations and make informed decisions in real time. This award
is a proud recognition of the ingenuity and determination of our technology
team and every colleague across Jazeera Airways who worked together to keep
Kuwait connected. More importantly, it demonstrates what we can achieve when
innovation is driven by a clear purpose and supported by exceptional teamwork.”
Praful Thummar, Vice President of Cybersecurity, AI and
Technology at Jazeera Airways, said: “Mission Barakah demonstrated what
technology can achieve when it is closely connected to a clear operational
purpose. This recognition from IDC belongs to everyone across Jazeera Airways
who brought together technology, operational expertise and teamwork to keep
Kuwait connected.”
As part of the awards programme, Capt. Ayman Alshammari and
Thummar also participated in panel discussions covering workforce development
and the use of agentic AI across industries.
Jazeera Airways said it continues to invest in digital
transformation, with technology playing an increasing role in supporting
safety, operational efficiency, scalability and customer experience. -TradeArabia News Service
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