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JAPAN’S Shinkin Central Bank and Shinkin Kyodo Centre said yesterday that a system failure has disrupted automated teller machine services at 128 shinkin banks, mainly institutions in the country’s west.
Shinkin Central Bank, the central financial institution for shinkin banks, and Shinkin Kyodo Centre, which operates a financial network system for the banks, issued a statement apologising for the incident. They said the system failure was caused by an equipment malfunction, not a cyberattack.
Efforts are underway to restore the system.
The glitch occurred in the system around 1.30pm yesterday, leaving customers unable to conduct over-the-counter transactions or deposit and withdraw money through ATMs at the 128 institutions, including Okazaki Shinkin Bank, Osaka City Shinkin Bank and Hiroshima Shinkin Bank.
Some services, including deposits and withdrawals, were restored later in the day, according to Shinkin Central Bank and Shinkin Kyodo Centre.
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