MANAMA: Consumers who subscribed to Batelco’s fibre broadband packages during a nine-month period starting July 2020 will not have to pay termination charges if they choose to exit their contracts, the Telecommunications Regulatory Authority (TRA) has said.
In a statement yesterday, the regulator said the decision is in response to complaints submitted against Batelco regarding a fibre broadband speed offer which was introduced in July 2020 and lasted for a period of nine months .