Ombudswoman Ghada Habib yesterday received a delegation of staff members from the US Senate and House of Representatives.
The delegation was given an overview of the office’s mandate and operations, with a focus on its role as an independent body tasked with reviewing complaints and ensuring fair treatment in line with principles of transparency and impartiality.
Officials from the Ombudsman explained the procedures followed in handling complaints, from their submission through to the decision-making stage, highlighting its principles of transparency and impartiality.
The delegation praised the work of the Ombudsman, noting its contribution to advancing human rights, safeguarding individual interests, and highlighted the value of such exchanges in promoting co-operation and sharing expertise.
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