BBK has successfully completed the full transfer of HSBC Middle East’s Bahrain branch retail banking customers, including their accounts, loans, and credit cards, the bank announced, following regulatory approval earlier this year.
The transfer, completed over the weekend, marks the full integration of HSBC Bahrain’s retail portfolio into BBK’s operations. This included customer loans, deposits, and credit cards, as well as the successful onboarding of HSBC employees who served these clients into BBK’s workforce.
BBK Group chief executive officer Yaser Alsharifi highlighted the efficiency of the transition.
“We are delighted to have completed this transition with such efficiency and precision,” Mr Alsharifi said. “Completing this integration in such a short timeframe highlights the strength of our digital infrastructure and our ability to manage large-scale operations with agility and excellence.”
The bank dedicated several months to establishing the necessary infrastructure after receiving regulatory approval for the acquisition of HSBC’s retail (consumer) banking operations.
Mr Alsharifi also expressed appreciation for the collaboration between both institutions, which he said was pivotal in accelerating the transition.
Newly transferred customers gain access to BBK’s network of services, including wealth management solutions, financing options, and a range of credit card products offered by its subsidiary, CrediMax. They will be supported by BBK’s extensive service channels, including its retail branches, digital banking facilities, 77 ATMs, and its 24-hour contact centre.
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