The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet's Mosque is dedicated to enhancing services for the elderly and persons with disabilities, ensuring their comfort and ease of movement during rituals.
Key services include special headphones for the hearing-impaired to ensure clear sermon reception, as well as dry ablution tools for those unable to use water.
Copies of the Holy Quran with reading pens are available to aid in recitation, and sign language interpreters are assigned during sermons and lessons to support the deaf and hard of hearing.
Braille copies of the Holy Quran are provided in prayer halls, and canes are available to help the visually impaired navigate safely within the Grand Mosque.
The authority encourages Umrah performers and visitors to follow its official platforms for updates on services and facilities within the two holy mosques.