As part of government efforts to enhance and re-engineer the quality of services, the National Health Regulatory Authority (NHRA) has developed the Quality Improvement Plan Review Service for healthcare institutions. The initiative aims to streamline procedures, update mechanisms, and accelerate request processing, thereby contributing to improved experience for healthcare institutions seeking accreditation under the National Accreditation Programme.
Under the enhanced service, the processing time for reviewing quality improvement plans has been reduced from 23 working days to two days. This follows the re-engineering and simplification of procedures. Healthcare institutions can now submit review requests through a detailed description of development measures and action plans linked to recommendations outlined in accreditation reports.
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