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Japan Airlines (JAL) and GMO Internet Group will begin testing luggage-handling robots at Tokyo's Haneda Airport next month. The initiative aims to improve ground service efficiency amid rising travel demand and a chronic labour shortage caused by Japan's ageing population.
The project, the first of its kind in Japan, is a collaboration between JAL Ground Service and GMO AI & Robotics. JAL President Yoshiteru Suzuki noted that while the robots will help ease the physical workload on employees, safety management will still require human oversight.
GMO President Tomohiro Uchida pointed out that many airport operations still rely heavily on manual labour and face significant staffing challenges. The trial robots, manufactured in China, can operate continuously for two to three hours. If successful, there are plans to explore further applications for the technology, such as aircraft cabin cleaning.
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