The Supreme Council for Environment (SCE) has developed its Chemical Import Request service into a fully digital service, enabling beneficiaries to apply for permits to import chemicals and refrigerant gases.
The service allows the environmental impacts of imported materials to be assessed before import approval is issued, contributing to streamlined government procedures, improved service quality, and enhanced oversight of the import and circulation of chemicals.
Under the upgraded service, the entire process is now available electronically.
The development included reducing the number of service steps, automating procedures, including verification of application data and linking it with relevant regulatory data, reducing the number of required documents, improving the user interface and user experience, and reducing the processing time from 20 working days to just five days.
SCE chief executive officer Amna Al Romaihi said the service was developed as part of the SCE’s adoption of innovative digital solutions to improve the accuracy of application reviews and enable the tracking of imported chemicals, authorised quantities, intended uses, and importing entities.
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