MANAMA: BNET, the national network responsible for providing broadband network services across Bahrain, has announced the implementation of its new portability process for broadband Internet, which will enable end-users to transfer their broadband services to their preferred service provider with minimal service disruption and with the ability of maintaining the same number.
To switch service providers, customers can communicate directly with the new provider of choice to commence the transfer process.
The old provider will then invoice customers for all fees due until the date of transfer. This streamlined process will contribute to creating effective and sustainable market competition between service providers.
BNET took the initiative based on the requests received by service providers and has started the implementation process in accordance with the time plan set.
BNET chief executive Ahmed Aldoseri said: “In BNET, we seek to achieve one of our strategic goals by presenting the portability process, which ensures the kingdom’s telecommunication sector’s competitiveness and market adaptability through facilitating and encouraging fair competition among local operators.
BNET will continue to work on enhancing this process with the aim of achieving a smooth transition with minimum disruption, as we are very keen to provide the best services to improve and enhance the end-user experience.”
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