Manama: A new online service has been launched that allows Bahrainis, GCC citizens and expatriates, who have previously worked or resided in the kingdom, to request the issuance of Good Conduct Certificates from abroad quickly and easily.
It has been introduced by the Directorate of Criminal Information at the Interior Ministry in co-operation with the Information & eGovernment Authority (iGA) and is available on national portal bahrain.bh.
GCC citizens and expatriates who want to use the new eService must apply using the ID card numbers issued to them while they were residing in Bahrain, and they have to be outside the kingdom when submitting the request.
They must also have their fingerprints registered at the Interior Ministry.
The new service adds to an existing range of Good Conduct Certificate services provided by the directorate on the portal, which include issuance of certificates, status enquiries and verifying the validity of certificates.
For users who have not yet registered their fingerprints, a notification will pop up instructing them to visit their nearest police station in their country of residence to complete the registration procedure and upload their fingerprint forms.
Those still residing in Bahrain who want the certificates issued directly after they leave the kingdom, can visit one of the fingerprint registration offices located at the directorate’s police stations.
Using the eService via the national portal is a straightforward process. Users can simply enter their Bahrain ID card numbers and select ‘continue’. Once the system locates fingerprints registered with the ministry, an application form will appear. The user can then enter personal details and other information such as the purpose for their request, the name of the entities that will receive the certificate, their country of residence, the type of commercial activity, and their preferred collection method as residents within the kingdom can have their certificates issued online or printed, while those living abroad can only have them issued online.
Once the details have been filled, the information will be displayed for review, along with the service fee. Users can then select ‘Pay’ to finalise the procedures. Payment can be made via debit or credit card. A reference number will also be issued. Applicants must keep all receipts as proof either by printing them or having electronic copies sent to their emails.
For more information or inquiries, contact the Government Services Centre on 80008001, or submit questions and comments via the National Suggestion and Complaint System (Tawasul) or the Tawasul app.
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