The National Health Regulatory Authority (NHRA) digitised its registered health product data update service, enabling agents to submit requests to amend previously registered health products through a new electronic system. The service supports the government’s digital transformation, simplifies procedures, improves workflow efficiency, accelerates request processing and enhances customer partnership.
Under the upgraded service, the processing time has been reduced from 15 working days to 10 through the full automation of procedures, eliminating the need for appointment bookings and manual submission of documents.
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