Bureaucratic procedures all over the world are almost the same with one plus or minus difference.
In the British Raj the procedure for getting one’s pension was and still is today that a pensioner, while submitting his monthly claim should also obtain verification from a government officer or from a prominent area resident that the pensioner was alive during the month the pension was claimed for. A pensioner got his pension for the months of April, May, June, July but found his March pension still unpaid.
On contact, his March pension claim documents could not be traced and the pension office advised him to resubmit. On doing so in July, he was asked to produce the above mandatory certificate that he was alive in March.
Today we live in the 21st century and every passing moment technology is advancing but bureaucratic mentality still remains the same. Rather, earlier restricted to the public sector, it has today emerged in private sector too, examples of which we so often see. It is rightly said it is not any technology or computer, rather the man who operates it that matters.
Years back, I subscribed to a broadband provider 25 GB @ BD25 for a year’s contract. Recently I saw many service providers providing very attractive economical services. However, before opting I approached this provider to know if I was still receiving the same old 25 GB contracted years back.
They told me that I can avail of its new scheme of 170 GB but for BD25. This, however, is subject to a bureaucratic requirement that I sign an agreement. If the scheme was revised upward why did not they automatically implement it for existing subscribers? If the contract mattered, then a very logical question is that years back when I subscribed 25 GB for BD25, it was for a year. After it expired why did the company not ask me and all others like me to sign a new contract in the absence of which the service should have been stopped? Instead, however, without any new contract it automatically kept all of us on its current subscribers’ list. If it can do so since it directly benefited, why can’t it do the same by automatically applying 170 GB?
I am a subscriber of a Batelco landline and Viva mobile. Whenever they change the features of a subscribed scheme, the benefit is automatically passed on to every subscriber irrespective of their existing agreements.
J.
&uuid=(email))