A global outage at web-infrastructure firm Cloudflare began to ease yesterday after preventing thousands from accessing major Internet platforms, including X and ChatGPT.
Cloudflare, whose network handles around a fifth of web traffic, said it started to investigate the internal service degradation in the morning. It has deployed a fix but some customers might still be impacted as it recovers service.
The incident marked the latest hit to major online services. An outage of Amazon’s cloud service last month caused global turmoil as thousands of popular websites and apps, including Snapchat and Reddit, were inaccessible due to the disruption.
Cloudflare – whose shares were down about five per cent in premarket trading – runs one of the world’s largest networks that helps websites and apps load faster and stay online by protecting them from traffic surges and cyberattacks.
The latest outage prevented thousands of users from accessing platforms such as Canva, X, Grindr and ChatGPT, prompting users to log outage reports with Downdetector.
Downdetector tracks outages by collating status reports from a number of sources. Since the numbers are based on user-submitted reports, the actual number of affected users may vary.
“We are all hands on deck to make sure all traffic is served without errors,” the company said in an emailed statement.
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