Dubai: Dubai residents can now carry out all visa and residency transactions through the new 'UAE vision' system, introduced by the General Directorate of Residency and Foreigners Affairs (GDRFA) on Wednesday.
Major General Mohammad Ahmad Al Marri, Director General of GDRFA, said that residents will no longer be required to visit the GDRFA headquarters or any of its external branches for any visa or residency-related transactions.
The transactions which include applying for visa, renewing residency, applying for new residency, visa cancellation and other related services, can now be carried out through government approved typing service centres.
The 'UAE vision', considered one of the best systems introduced to help the public save time and effort, is in line with the vision of His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, who stressed the importance of facilitating governmental services.
"UAE Vision System is a new system where public members will be able to visit any of the typing service offices and submit their transactions all without having to visit the GDRFA building or any of the centres to complete their transactions as everything will be done at the typing centre only," said Colonel Hussein Ibrahim, Assistant of the Director-General for administrative support at GDRFA.
He pointed out that clients must provide accurate information such as valid phone numbers, address and email addresses to the typing centre, in order to allow for proper communication.
"Those who apply for visit visa-related transactions will have it sent to their email address and those applying for services relating to residency visas will have it sent to them via Zajel courier service", he explained.
A GDRF customer service agent confirmed that application fees will remain the same.