A proposal to create a unified national system to monitor the progress of government transactions, services and projects won unanimous approval during Parliament’s session yesterday.
The initiative, led by MP Dr Muneer Suroor and four MPs, calls for establishing a digital platform that tracks where applications, licences, services and public projects stand, flags delays, and links delivery to clear timeframes and accountability.
Dr Suroor said the idea was driven by National Audit Office observations. “Citizens pay fees, submit all required documents and meet every condition, yet in some cases they wait without knowing when their transaction will be completed or who is responsible for the delay,” he said. “This platform will create transparency, define responsibility and ensure services are delivered within announced timeframes.”
The explanatory memorandum cited delays in issuing licences despite completed requirements, slow maintenance and infrastructure works despite approved budgets, and stalled paid services without a clear timeline.
“The goal is not only monitoring, but improving performance,” Dr Suroor added. “We want spending and services to translate into real, measurable impact that citizens can feel in their daily lives.”
Under the proposal, the system would identify the exact stage at which a transaction or project is delayed, strengthen oversight, and build public trust through visible accountability.
MPs endorsed the proposal without objection and referred it to the government for consideration.
The session was chaired by second deputy speaker MP Ahmed Qarata as both Parliament Speaker Ahmed Al Musallam and first deputy speaker MP Abdulnabi Salman are on official business abroad.
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