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The Justice, Islamic Affairs and Endowments Ministry has introduced a new electronic payment service for enforcement claims and monthly maintenance payments in partnership with Benefit Company, as part of ongoing government initiatives to modernise public services and accelerate digital transformation.
The new service enhances the judicial payment system by enabling instant electronic settlement of enforcement-related payments, reducing processing time from three working days to an automated real-time transaction.
The initiative has also halved the number of required documents, streamlined the process to no more than four steps, and introduced an improved user interface to provide a more efficient and accessible customer experience.
Director of the Judicial Accounts Directorate at the ministry Sabah Al Jalahma said the service allows individuals, companies and organisations subject to civil and Sharia enforcement rulings to settle outstanding payments electronically through the application.
Mr Al Jalahma
Mr Al Jalahma said payments are transferred promptly to beneficiaries’ bank accounts where International Bank Account Numbers (IBANs) are available, with the system automatically allocating funds among creditors in accordance with the legally prescribed order of priority.
Benefit Company’s assistant general manager of payment services Shafaq Al Kooheji said the initiative demonstrates the growing role of digital payment solutions in enhancing government service delivery by making transactions faster, simpler and more secure.
Ms Al Kooheji
She added that integrating government services with secure and user-friendly digital payment solutions supports wider adoption of electronic payments across key sectors, improves the efficiency of financial transactions, responds to the needs of individuals and businesses, and advances Bahrain’s digital transformation objectives.
The service is part of the government’s wider programme to enhance and redesign public services. More than 1,300 government services have been documented, translated and published, while 800 have been redesigned and improved across government entities based on feedback received through the national suggestions and complaints system (Tawasul), investors’ observations and mystery shopper evaluations.
The programme has also introduced guides and service level agreements to improve standards, streamline procedures and strengthen the overall customer experience.
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