As part of government efforts to enhance service quality and re-engineer government services, the Ministry of Justice, Islamic Affairs and Waqf has developed its digital service for issuing official marriage certificates, enabling couples to obtain and use certificates more easily.
The upgraded service reduces processing time from three working days to two, provides full digital processing, cuts the number of required documents by 50 percent, and improves the beneficiary experience.
Dana Khamis Al Zayani, the Undersecretary of Courts, Family Concilliation and Alimony at the Ministry of Justice, Islamic Affairs and Waqf, said that once the marriage contract is certified by the competent Sharia court, both spouses will receive a text message confirming the issuance of the official electronic marriage certificate, with a printed copy available upon request.
The development comes as part of ongoing government efforts to enhance and re-engineer public services. More than 1,300 government services have been documented, translated and published, with 800 undergoing development and re-engineering across various government sectors. These improvements are based on suggestions and feedback received through the national Tawasul system, investor feedback, and mystery shopper reports assessing government services, as well as the introduction of user guides and service-level agreements to enhance efficiency, service quality, and the beneficiary experience, and to support government digital transformation.
&uuid=(email))